Neurosign Surgical is a site dedicated to providing high quality yet cost-effective Operating Room solutions for Surgeons based globally.
Neurosign probes and electrodes are used in Thyroidectomy, Mastoidectomy, Parotidectomy, Spinal Nerve Root and Skull-base surgery.
Neurosign Surgical is part of the Neurosign division of the Magstim Company Limited. Neurosign is renowned in most parts of the world for its range of Intra-operative Nerve Monitors.
A resource for distributor and customers alike, the Service Dept. was established to offer the following:
Repairs carried out at no charge to customer or distributor customer
Service includes fault investigation, testing and repairs on all Neurosign products where warranty has expired
Neurosign offer all product distributors a varying range of service training in line with their specific needs.
These contracts offer extensions to standard warranty periods. For details and specific needs please contact Service Manager (contact details below)
To ensure that equipment is repaired with the maximum efficiency, spares packages are available for all Neurosign products. These packages are made available to service trained distributors to encourage them to hold an inventory of all necessary spare parts.
To demonstrate our commitment to providing support to our customers it is our policy that all products returned both for warranty and non warranty reasons will be assessed by our service department within 24 hours of reciept. Within these periods customers will be advised of the time it will take to effect necessary repairs. Every effort will be made to secure a rapid turnaround.